KVKK Privacy Notice

1. Data Controller

Within the scope of the KVKK, your personal data may be processed by the following data controller:

SensoryRuns is used as a brand and website relating to the products and services offered by ERA-MED MEDİKAL TIBBİ ÜRÜNLER PAZARLAMA LİMİTED ŞİRKETİ.

2. Personal Data That May Be Processed

If you visit our website or contact us via telephone, WhatsApp, e-mail or other communication channels, the following personal data may be processed depending on the nature of your interaction:

• Identity information such as your first and last name
• Contact information such as your telephone number and e-mail address
• Messages, requests and other communication content you provide to us
• Information relating to your requests and communications concerning our products and services
• Technical records generated during your use of the website, such as IP address, access date, device information and browser information
• Legal transaction and record information required to be retained under applicable legislation

Users are advised not to directly share special categories of personal data or health data through the SensoryRuns website. Where a separate assessment or service process requires the processing of such data, the relevant individual will be separately informed and the legal requirements prescribed by applicable legislation will be followed.

3. Purposes of Processing Personal Data

Your personal data may be processed in accordance with applicable legislation for the following purposes:

• Responding to information and communication requests submitted to us
• Providing information about SensoryRuns products
• Evaluating requests relating to products, sizing, measurements, fitting and use
• Managing customer and user communications
• Conducting pre-sales and after-sales processes
• Evaluating requests, suggestions and complaints
• Ensuring the security of the website
• Identifying and resolving technical issues
• Improving service quality
• Fulfilling legal obligations
• Responding to lawful requests from authorized public institutions and authorities
• Establishing, exercising or protecting legal rights in the event of legal disputes

4. Legal Grounds for Processing Personal Data

Your personal data may be processed pursuant to the personal data processing conditions set forth under Articles 5 and, where applicable, 6 of the KVKK, particularly on the following legal grounds:

• Processing is expressly provided for by law
• Processing is directly related to the establishment or performance of a contract
• Processing is necessary for the data controller to fulfil its legal obligations
• Processing is necessary for the establishment, exercise or protection of a right
• Processing is necessary for the legitimate interests of the data controller, provided that such processing does not prejudice the fundamental rights and freedoms of the data subject
• Where required, the explicit consent of the data subject has been obtained

5. Methods of Collecting Personal Data

Your personal data may be collected through:

• The website
• E-mail
• Telephone conversations
• WhatsApp communications
• Face-to-face meetings
• Electronic and physical communication channels

Personal data may be collected by automated or partially automated means, or by non-automated means provided that the processing forms part of a data filing system.

6. Transfer of Personal Data

Your personal data may be transferred, limited to the purposes for which it is processed and subject to the conditions stipulated under the KVKK, to:

• Authorized public institutions and authorities
• Private persons or entities legally authorized to receive such data
• Professional advisers, including legal and financial advisers
• Technical infrastructure and information technology service providers
• Hosting and communication service providers

Where personal data is transferred abroad, such transfers will be carried out in accordance with the applicable provisions of the KVKK governing international transfers of personal data.

7. Retention of Personal Data

Your personal data will be retained for the periods prescribed under applicable legislation or for as long as necessary for the purposes for which it is processed.

Where the purpose of processing no longer exists and there is no legal obligation requiring continued retention, personal data will be deleted, destroyed or anonymized in accordance with applicable legislation.

8. Your Rights Under the KVKK

Pursuant to Article 11 of the KVKK, you have the right to:

• Learn whether your personal data is being processed
• Request information regarding the processing of your personal data if it has been processed
• Learn the purpose for which your personal data is processed and whether it is being used in accordance with that purpose
• Learn the third parties in Türkiye or abroad to whom your personal data has been transferred
• Request correction of your personal data if it has been processed incompletely or inaccurately
• Request the deletion or destruction of your personal data under the conditions stipulated by law
• Request that correction, deletion or destruction operations be notified to third parties to whom your personal data has been transferred
• Object to a result arising against you as a result of your personal data being analyzed exclusively through automated systems
• Claim compensation for damages arising from the unlawful processing of your personal data

9. Applications and Requests

You may submit your requests regarding your rights under the KVKK to ERA-MED MEDİKAL TIBBİ ÜRÜNLER PAZARLAMA LİMİTED ŞİRKETİ by clearly stating your identity and the nature of your request through the following communication channels:

Applications will be evaluated and concluded within the periods prescribed by the KVKK and applicable legislation, depending on the nature of the request.